2024-03-082024-03-082023-02-03SILVA, Osman Luiz de Melo e; OLIVEIRA, Sophia Evelyn dos Santos. Maturidade digital de uma amostra de micro e pequenas empresas localizadas na região metropolitana de Belém (RMB): uma análise sob a perspectiva da transformação digital. 2023. Trabalho de Conclusão de Curso (Bacharelado em Engenharia de Produção) – Universidade do Estado do Pará, Belém, 2023.https://bibliotecadigitaldetcc.uepa.br/handle/riuepa/460Digital Transformation is an strategy that has been widely adopted, as a way to adapt not only selling and communication channels, but also Organizational Strategy and the structure as a whole. Digital Maturity, being a vision of Digital Transformation´s process, comes up as a way to analyze organization´s current digital stage, in order for it to be able to develop and get competitivity. As an analytic way, digital maturity models allow enterprises to evaluate the quality and the level of their digital processes. This present study accomplishes a field research using Survey´s research strategy in order to evaluate the level of Digital Maturity in what relates to Digital Transformation, considering a sample of micro and small enterprises from Belém/PA Metropolitan Area, still little explored in that kind of analysis in literature. The applied method is application of a questionnaire with people responsible for the micro and small enterprises, by online submissions in text messages and e-mails, as well as in-person visits to the enterprises. It was found an average score of 3,24 from the 35 registered answers, identifying as attention points the parameters of Establish New Competition Basis and Connect and Engage Clients, that presented lower levels of score, and as highlights the parameters of Use of Social Media and Digital Technologies and Collaboration, that presented higher levels of score. By conclusion, the job allowed to realize that the sample of enterprises has a satisfactory level of Digital Maturity, mostly intermediary, with attention points to be developed, in constant change and improvement.Língua PortuguesaAbertoDigital maturityDigital transformationMicro and small enterprisesBelém metropolitan areaMaturidade digital de uma amostra de micro e pequenas empresas localizadas na Região Metropolitana de Belém (RMB): uma análise sob a perspectiva da transformação digital.Trabalho de Conclusão de Curso (TCC)